Privacy Policy for EBIC.AI

Effective Date: April 8, 2026

Welcome to EBIC.AI, a media monitoring and insights platform by M37Labs. Your privacy and trust are important to us. This Privacy Policy explains how we collect, use, and protect your information when you use EBIC.AI and its associated services.

This Privacy Policy applies to EBIC.AI’s website and mobile applications, including applications distributed via Google Play Store and Apple App Store.

1. Information We Collect

We collect the following types of data:

  • Personal Information: Name, email address, phone number, organization, and job title.
  • Account Information: Login credentials and user preferences.
  • Usage Data: Log files, IP address, browser type, device identifiers, and session data.
  • Analytical Inputs: Any user-uploaded data, search queries, or filters used within the platform.
  • Feedback & Communications: Responses to surveys or support requests.
  • Unique identifiers (if any)
  • App usage data
  • Log/crash data

2. How We Use Your Information

We use your information to:

  • Provide access to the EBIC.AI platform and its features.
  • Customize dashboards, alerts, and recommendations based on your usage.
  • Improve functionality, performance, and security of the service.
  • Provide customer support and communicate important updates.
  • Ensure compliance with internal policies and legal obligations.

3. Permissions & Device Access

Our mobile applications may request access to certain device features, including but not limited to:

  • Camera (for image capture)
  • Storage (for saving or uploading files)
  • Notifications (for alerts and updates)

These permissions are requested only when required for specific features and can be controlled through your device settings.

4. Data Security

We use industry-standard measures to safeguard your information including data encryption, secure servers, access controls, and periodic security reviews. However, no system is completely secure.

5. Third-Party Tools

EBIC.AI uses secure third-party services (e.g., analytics providers, cloud infrastructure) solely to enhance functionality and performance. We do not sell your personal information.

We may use third-party services such as:

  • Analytics providers
  • Crash reporting tools
  • Cloud infrastructure services

These third parties may collect information in accordance with their own privacy policies.

6. Cookies and Tracking

Cookies are used to remember preferences, monitor platform usage, and enhance your user experience. You may modify your browser settings to disable cookies.

7. Your Rights

You have the right to:

  • Request access to your data.
  • Correct or delete inaccurate information.
  • Withdraw consent where applicable.
  • Request deletion of your account.

To exercise these rights, contact us at info@ebic.ai.

Account Deletion and Data Removal

Users have the right to delete their account and associated personal data at any time. To initiate deletion, navigate to the Management section of the application and select Team. From the list of users, locate your profile using the search functionality. Click on the options menu (three dots) next to your profile, select Delete, and confirm the action.

Upon successful deletion, your account and all associated data will be permanently removed from our systems, subject to any legal or regulatory retention requirements.

8. Updates to This Policy

We may periodically update this policy. Changes will be reflected on this page, and significant changes will be communicated to registered users.

Contact Us

For privacy concerns or legal inquiries, contact:

📧 info@ebic.ai

M37Labs LLC, 2261 Market Street STE 22520, San Francisco, CA 94114